Today was extremely busy because of the holiday weekend. We weren't open on Friday so there was an expected high volume of calls coming in. My co-workers and I are all set on "high priority" which means that we are the very first people to get a call. Our phones are constantly ringing all day because of being on high priority. It is stressful and a little overwhelming but again, it is reassuring knowing that we have help all around us if needed.
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